Service
Social Media Management
Organic social media, planned and run as part of a measurable acquisition system.
We manage the day-to-day presence that keeps a business visible between searches: content planning, creative production, publishing, community response and reporting. The goal is not posting volume. It is a consistent, recognisable presence that gives paid and organic acquisition somewhere credible to send people, and gives every sales conversation a body of work to point to.
- Service
- Social Media Management
- Coverage
- Nationwide, U.S. & Puerto Rico
- Engagement
- Strategy, execution and measurement in one system
- Metro markets
- 15 locations
What this includes
Social Media Management
Organic social media, planned and run as part of a measurable acquisition system.
We manage the day-to-day presence that keeps a business visible between searches: content planning, creative production, publishing, community response and reporting. The goal is not posting volume. It is a consistent, recognisable presence that gives paid and organic acquisition somewhere credible to send people, and gives every sales conversation a body of work to point to.
- Content calendar and planning
- Copy and agreed creative production
- Publishing and scheduling
- Community management
- Monthly reporting
Why this matters
The problems this solves
These are the situations that bring businesses to social media management. If more than one sounds familiar, the gap is usually structural rather than tactical.
- Profiles that are updated irregularly, or only when someone has spare time
- Posts that look different from the brand and from each other
- Comments and direct messages that go unanswered for days
- No clear line between social activity and enquiries or sales
- An in-house team stretched across more channels than it can sustain
Who it is for
Who should consider this
Social Media Management fits best in these situations. If yours is adjacent, tell us and we will say honestly whether it is the right fit.
- Local service businesses that need a credible presence in their market
- E-commerce brands that need always-on organic content
- Real estate agencies and record labels with a regular flow of stories
- Companies preparing to add paid social and needing a stronger organic base
What you get when we run it
Every engagement follows the same four stages, adjusted to the business, the market and the data available.
A consistent publishing rhythm across the agreed platforms
Content mapped to the questions buyers actually ask
Faster, more consistent replies to comments and messages
Reporting tied to reach, engagement and enquiries, not vanity metrics
Discover
Understand the business, market, audience, and bottlenecks.
Design
Strategy, channels, pathways, and KPIs.
Deploy
Campaigns, experiences, tracking, and automation.
Optimize
Improve on lead quality, cost, and revenue.
Where we offer this
Social Media Management across the United States
Delivered from our Seattle headquarters to clients nationwide. Choose a location for local detail.
Industries we apply this to
Common questions
Social Media Management, answered
- Which social platforms do you manage?
- The platform set is agreed at the start and chosen from where the audience actually spends time. The Starter package includes two platforms, Growth includes three and Scale includes four. Additional platforms can be added to any package.
- Do you write the posts and produce the creative?
- Yes. Content planning, captions and the agreed creative production are included in the package. Photography, video shoots or large campaign productions that fall outside the agreed scope are quoted separately.
- Do we approve content before it is published?
- Yes. The content calendar is shared for approval before anything goes live, and the approval process is agreed during onboarding so it fits the way your team works.
- What does community management include?
- Monitoring and responding to comments and direct messages within the agreed hours, with escalation to your team for sensitive or commercial questions. The response window and escalation route are confirmed in the proposal.
- Is advertising spend included?
- No. Social media management covers organic content and community work. Paid media budget is separate and is billed by the advertising platforms. Paid social management can be added as a separate service.
- What are the contract terms?
- The minimum term, notice period and cancellation terms are confirmed in writing in the proposal before work begins. We do not publish terms that have not been agreed for your engagement.
Social Media Management
Ready to improve social media management?
Tell us about the business, the market and where growth has stalled.
Pricing by market
Social Media Management, priced for your market.
Monthly management fees vary by market tier. Select a market to see the package prices; the full table below lists every tier. Advertising spend is billed separately by the platforms and is never included in these fees.
Prices shown are monthly management fees for Seattle (Tier 1). Advertising spend is separate.
Starter
2 platformsCustom quote
A consistent organic presence on the platforms that matter most to the business.
- 8 posts per month
- Static posts · Short captions · Stories · Monthly content calendar
- Business-hours monitoring and response
- Reporting: Monthly
Growth
3 platformsCustom quote
More platforms, more formats and a managed community presence.
- 16 posts per month
- Static posts · Carousels · Short-form video · Stories · Monthly content calendar
- Weekday monitoring, response and escalation
- Reporting: Monthly with a mid-month check-in
Scale
4 platformsCustom quote
A full social programme with video, active community management and deeper reporting.
- 24 posts per month
- Static posts · Carousels · Short-form video · Stories · Campaign creative · Monthly content calendar
- Daily monitoring, response and escalation
- Reporting: Monthly with a fortnightly performance review
All markets at a glance
The same packages, shown across all three market tiers. Prices are monthly management fees in USD, before advertising spend.
| Package | Tier 1×1 market multiplier | Tier 2×0.85 market multiplier | Tier 3×0.7 market multiplier |
|---|---|---|---|
| Starter2 platforms · 8 posts per month | Custom quote | Custom quote | Custom quote |
| Growth3 platforms · 16 posts per month | Custom quote | Custom quote | Custom quote |
| Scale4 platforms · 24 posts per month | Custom quote | Custom quote | Custom quote |
What the fee covers
Content planning, agreed creative production, publishing, the community management level in the package, and reporting. Platform advertising budget, large production shoots and creator fees are not included.
Terms
The minimum term, notice period and cancellation terms for your engagement are confirmed in writing in the proposal before work begins.
Request a proposal